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When you encounter the following Error in X-EventCollector while processing emails, It's important to note that this error can be attributed to the presence of an email in the mailbox with corrupt email headers, typically being the oldest unprocessed or unread email.
19:58:27.256 - ERROR - Failed to open or close the folder Inbox. Reason: Failed to load IMAP envelope
javax.mail.MessagingException: Failed to load IMAP envelope
at com.sun.mail.imap.IMAPMessage.loadEnvelope(IMAPMessage.java:1532)
at com.sun.mail.imap.IMAPMessage.getSubject(IMAPMessage.java:441)
at plugins.collectors.MailCollector$MessageToElementConverter.setSubject(MailCollector.java:959)
at plugins.collectors.MailCollector$MessageToElementConverter.getSubjectText(MailCollector.java:1319)
at plugins.collectors.MailCollector.pollForEvents(MailCollector.java:529)
at plugins.collectors.AbstractPoller$EventProcessor.monitoredRun(AbstractPoller.java:182)
at za.co.sxi.concurrent.MonitoredTimerTask.run(MonitoredTimerTask.java:25)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)This issue can be resolved by marking the oldest unprocessed/unread email as "read". This action can be performed within the email client (i.e Outlook).
Please feel free to provide any additional insights or suggestions related to this matter.
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